Feedback on Scenarios
•The “Goldilocks” Issue
–Too Detailed:
“Susie uses the mouse to move her cursor into the address bar. Once she sees the blinking bar in the address bar, she uses keyboard to type the URL and hits ‘Enter’ to bring up the site.”
–Too High-Level
“Susie opens the website to search for lesson plans.”
–Juuuuustright:
“Susie decides to go find lesson plans using uen.org. She opens a web browser and types the URL (www.uen.org) into the address bar.”
•How to decide on the right level of detail?
–Could someone who has never seen your system imagine your persona using it?
–You can assume that you don’t need to describe very common knowledge
•E.g., what it means to “click” or “type” or change text
–Does your scenario inform your design?
Mockups
•Definitions
–Pictures of screens as they would appear at various stages of user interaction
–Very early prototypes made of low-fidelity materials
–Prototypes with limited interactions and content
–Typically Paper (or Cardboard)
•Drawn or Created with software tools
(use something simple that you are most comfortable using)
–PowerPoint, Photoshop, Pencil, SmartDraw
–OmniGraffle is popular for Macs
•Use different pages for new windows
Mockups = Low-Fidelity Prototypes = Paper Prototypes
Example Mockups
PDA travel application
http://www.youtube.com/watch?v=Bq1rkVTZLtU&NR=1
Website design (Not in English …)
http://www.youtube.com/watch?v=4WbxisFDYk4&feature=related
http://www.youtube.com/watch?v=AtfWM2jRS2w
Google Reader (Demonstration Prototype)
http://www.youtube.com/watch?v=VSPZ2Uu_X3Y
•Purpose
–Facilitate design evaluation BEFORE spending lots of time and money on a high-fidelity design
•Reduces programming time
•Can save money by identifying changes early
–Concrete design improves feedback/evaluation
•Prototyping: Same quality with 40% less code & 45% less effort (Boehm, Gray, Seewaldt, 1984)
•Use whatever is fast and easy for *you*
–Hand drawn?
–PowerPoint?
–Photoshop?
–Pencil (add-on to Firefox)
–Supports rapid paper prototyping for web/software interfaces
https://addons.mozilla.org/en-US/firefox/addon/8487
Local vs. Global Mockups
•Local
–Target selected aspects of the system
–Identify KEY issues. What is most tricky?!
•What terms to use in menus
•How to provide feedback, etc.
•Global
–Overall interaction with your system
–More holistic in nature
–Covers numerous tasks with the same prototype
Vertical vs. Horizontal
•Vertical <-> Local
–Implement one section of your system in detail
–Leave the rest as low-fidelity
•Horizontal <-> Global
–Implement all of your system in detail at high levels
–Make all high-level features interactive
–Leave in-depth content unspecified
•E.g., actual description of grants, actual help files
High-fidelity Prototypes
•Also known as
–Prototypes
–Version 0 systems
•Use after you have clarified your design requirements
•A working release of your system
•Developed with same tools as final system
•May lack some functionality/content
Final Presentation
15 years ago
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